The ultimate advantage of mobile technology applied to any customer service process lies in its ability to create personal connections and build trust in the place where your customer ‘lives’ with your brand. Bringing the ‘point of sale’ to the customer instead of bringing the customer to the point of sale enables a level of engagement that energizes both customers and associates.
Mobile Associate Engagement has the ability to:
We design programs and tools that allow our clients to get the most out of their associate/customer relationships and help deliver the highest levels of performance and service.
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