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InReport™ is VMBC's robust reporting software that gives clients a 'birds-eye-view' of every campaign in real time as it is being executed. Are you able to verify the execution of your SMS or Voice campaigns? Do you have the tools to monitor the delivery of your campaigns as they are happening? With the InReport™ web based reporting platform, VMBC clients have the ability to monitor campaigns on the fly, make changes to creative elements based on in-campaign results, and access/download those results through a secure web interface.
Voice Reports
InReport™ provides an online, easy-to-use interface to access all inbound and outbound voice campaign data in real-time. Some of these reports are reflected below and include:
Call volume
Call completion
Hang-ups
Call duration
Opt-In's
Opt-Out's
Live answer
Live answer call duration
Survey results
Contest entrants
E-mail entry
Address appensions
SMS Reports
InReport™ also provides an online, easy-to-use interface to access most SMS campaign data in real-time. There are standard template reports available as well as custom reports based upon specific criteria. Some of these reports are reflected below and include:
Total Mobile Originated (MO) messages
Total Mobile Terminated (MT) messages
Total messages over time
Breakdown by geographic or demographic data
User participation by carrier
Total unique participants
Total registrants
Delivery data
Confirmed Deliver Status
Open Rates (varies by carrier)
There are many providers of Voice & SMS services. However, VMBC has created a unique package of database optimization tools that differentiates it from other providers as it focuses specifically on the client’s needs. With over 9 years of experience delivering over 3 billion consumer-centric New Media messages, VMBC can be trusted to help you enhance your customer information and content delivery objectives while delivering an ROI that exceeds those of other traditional contact mechanisms.
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