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VMBC's contact optimization tools extend the reach into your customer database with applications designed to map your clientele and to make your campaigns more efficient. At the heart of this system are the Vlink™ and VLink 360°™ contact optimization platforms. VMBC has succeeded in developing a robust interoperability matrix connecting multiple marketing campaign execution platforms designed to gather and verify information about your best customers via mobile, web, 800 number or IVR prompts. Confirmations, verifications, data collection and preference management are all within the scope of this industry leading suite of services. All transactions and interactions can be viewed real-time via the web utilizing our InReport™ software designed to be comprehensive yet user friendly.
In order to ensure complete compliance of current and prospective customer contact information collection and maintenance in the highly regulated environment of new media direct marketing, VMBC has developed VLink 360°™, a data collection and verification system customized to meet the specific objectives of our clients. VMBC's VLink 360°™ system is a turn-key hosted solution that assists our clients in managing the obtainment and confirmation of customer data for database generation purposes, processing the permissions necessary for complete compliance. The system is also designed for rapid deployment and integration at a very low cost.
VLink 360°™ will enable you to achieve a competitive advantage by maximizing the ability to communicate with your customer in a fully compliant manner, while effortlessly gathering important contact information and the permissions necessary to utilize that information. This pro-active approach will further provide the documentation needed for compliance purposes and ease record keeping requirements for relationship verification and contact.
VLink 360°™ also allows for the collection of customer e-mail and postal address information via the telephone in a very accurate and cost effective manner. Considered the 'gold standard' by many of our clients, obtaining a customer's e-mail address is made quite simple by allowing consumers to dial into an 800 number and follow simple prompts to register their email and postal address. To speed the process, the system can perform a reverse address append and verification in real time.
Contact and exemption optimization is a vital part of any company that competes for customer retention on a monthly basis. The retention of these customers is paramount for driving profits and shareholder value. VMBC will bring its extensive experience building successful retention strategies with Fortune 1000 companies who also face month to month retention needs.
There are many providers of SMS and voice services to choose from. VMBC has created a unique package of database optimization tools that differentiates it from the competition because we focus on our client's needs. With over 9 years of experience delivering over 3 billion consumer-centric new media messages, VMBC can be trusted to help you enhance your customer information and content delivery objectives while delivering an ROI that exceeds those of other traditional contact mechanisms.
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