In an era gone by, love was expressed through handwritten letters that were whole-heartedly anticipated and eagerly awaited. Lovers separated by distance were reunited through a letter that reinforced their bond, creating a unifying moment. Today, handwritten sealed letters have been replaced with pixels that are haphazardly sent out to mass audiences. Careless, homogenized messages fall on an audience composed of desensitized individuals. What if we disrupted this modern day trend and earned individual attention?
VMBC understands that in order to earn love and loyalty, we must first invest and make a conscious effort to care about each customer. VMBC Inspiration Platform is a solution that combines the traditional art of writing a love letter and combines it with powerful technological capabilities that make it possible to create an individualized experience for each guest.
The VIP Solution creates inspired moments that, like love letters, are awaited, not discarded. The VIP Solution enables brands to get to know their guests and deliver coordinated and relevant campaigns that combine SMS, MMS, in-app, push, chat, phone, and email channels. Our Inspiration Specialists ensure that each message is tailored and delivered to customers in a caring and personal way, at the optimum time, on their preferred channel. The VIP solution enables successful customer communications through anticipatory, timely, personalized moments delivered to each guest based on their preferences.